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FREQUENTLY ASKED QUESTIONS

If we've missed a burning question below, feel free to get in contact

And don't forget to check out our blog, we're here to help our customers grow their knowledge of their pool systems.

Do you ship outside of Hamilton?

We hope to in the future, it can be tricky and expensive shipping chemicals via courier, but we should have a solution for this soon.

How long does delivery take within Hamilton?

We aim to do all our deliveries for the week on a Friday so you can have your pool ready for the weekend. If you have specific requirements, give us a call and I'm sure we can work something out.

Can I pick up my order?

Yes! We are located in Te Rapa, Hamilton. Just click the 'pick up order' option in the checkout process.

Can I cancel my order?

Yes, as long as the product hasn't already left our premises, give us a call and we can help you out.

How do I book a service?

Get in touch via email, or phone on our contact page here, so we can work out a time that is convenient to you.

 

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